University of Michigan Network Architect Intermediate in Ann Arbor, Michigan

How to Apply

A cover letter and resume are required. The cover letter must be PAGE 1 of your resume and should:

  • Specifically outline the reasons for your interest in the position and

  • Outline your particular skills and experience that directly relate to this position.

Starting salary may vary depending on qualifications and experience of the selected candidate

Job Summary

The Information and Technology Services (ITS) organization at the University of Michigan maintains a state of the art network for the university and has an immediate opening for an experienced and highly qualified Network Architect. Over the next few years the University is replacing the majority of the core and distribution layer network components. Additionally we are enhancing research networks in order to position ourselves to be even more competitive in this space. Future work will rapidly move us into the DevOps model, provide SDN capabilities and significantly increase bandwidth availability. At the same time the University is moving to the cloud for both administrative and academic computing and requires an individual with a deep understanding of cloud environments and interconnections in order to aid our transition as well as ensure future operations run smoothly.

To learn more about ITS, visit our website:


Primarily responsible for designing a secure and robust backbone/core network for the University under the guidance of a more senior architect. This will include, but is not limited to: analyzing data to ensure network capacity meets current and future network requirements; testing new protocols and technologies, such as IPv6 and software defined networking and then developing a strategy for implementation; responsible for upgrades, troubleshooting issues and integration of software/hardware. Maintains internal and external networking documentation. Responsible for Tier III troubleshooting.

Stays current with relevant advances in technologies, makes cases for advances in current infrastructure based on technological advances. Provides technical leadership and knowledge transfer to technical staff that support the campus network. Identifies training activities that will assist in developing necessary skills for Tier I-III technical support. Mentors ITS and customers on adherence to design and service architecture guidelines.

Organizational Competencies

While not limited to the following, in this role the successful candidate will be expected to demonstrate the following organizational competencies:

Building Relationship / Interpersonal Skills

  • Uses formal/informal networks to accomplish tasks and objectives.

  • Develops and maintains smooth, cooperative working relationship with peers, co-workers and managers.

  • Offers constructive criticism and feedback in a positive fashion (e.g., objective, honest, timely).

  • Addresses and manages conflict.

Creative Problem Solving / Strategic Thinking

  • Makes decisions based on analysis, experience and input from others.

  • Designs practices, processes and procedures and re-engineers processes to adapt to changing organizational/unit needs.

  • Plans and acts strategically, analyzing data and utilizing trend information.


  • Uses technical terms knowledgeably.

  • Uses correct grammar, spelling and punctuation when speaking and writing.

  • Uses open-ended questions to encourage communication.

  • Creates materials and delivers clear presentations tailored to the type and level of the organization/unit.

Quality Service

  • Makes self available to assist, especially in critical periods.

  • Respect ideas and people by seeking to understand other points of view, basing decisions on data/fact, sharing information and seeking win-win solutions.

  • Uses judgment when addressing the needs of angry and/or difficult customers.

Required Qualifications*

  • Bachelor's degree in computer science or an equivalent combination of education and experience.

  • Cisco Certified Network Associate - Routing and Switching.

  • Minimum of 4 years experience with designing networks, both IPv4 and IPv6, unicast and multicast; debugging software and troubleshooting networks; data center network architecture; and, scalable network design.

  • Experience with protocols such as OSPF, BGP, IS-IS, MPLS, and EVPN/VXLAN.

  • Experience with Juniper and Cisco routers and switches, F5 load balancers and firewalls.

  • Demonstrated experience determining objectives and requirements; anticipating and solving problems; and developing standards and guidelines for network projects.

  • Demonstrated knowledge of and ability to apply analysis and scientific methodology skills in troubleshooting and problem solving.

  • Demonstrated knowledge of applicable: computer operating systems; high level language programming; computer networking.

  • 4 years of experience developing scripts or tools to manage network infrastructure.

  • Experience with SNMP network management and network monitoring.

  • Experience in dealing with security issues on servers and networks.

  • Proficient with word processing, spreadsheet and collaboration applications.

  • Minimum 4 years experience with Unix, MacOS and/or Windows based computers.

Desired Qualifications*

  • Experience in project management methodologies.

  • Cisco Certified Network Professional - Routing and Switching.

  • Experience with connecting to cloud providers such as Amazon Web Services, Microsoft Azure and/or Google Cloud Platform.

  • Experience in the deployment of optical networking technologies (DWDM, CWDM, ROADM, etc.), long haul fiberoptic transmission technology, OSP infrastructure and fiber network providers.

  • Knowledge and understanding of Software Defined Networks.

  • Hands-on network operations experience in a multi-vendor environment.

  • Broad understanding of Wi-Fi and other IP RF networks.

  • Broad understanding of IP Collaboration technologies including SIP for VoIP and video.

  • Broad understanding of virtualization technologies (VMware etc.)

Additional Information

Physical Demands / Work Environment Requirements

Ability to work on routers, switches and similar equipment installed in racks at heights of no more than eight (8) feet. Average mobility to move around an office and data center/telecomm room environment. Able to conduct normal amount of work at a computer. Some work outside of normal business hours. May require travel to on campus locations. Occasional travel in and out of state to attend conferences, training or meet with strategic vendors. Punctual, regular and consistent attendance required.

Diversity, Equity and Inclusion

The University of Michigan Information and Technology Services seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the University and to offer our students richly varied disciplines, perspectives and ways of knowing and learning.

Comprehensive Benefits

The University of Michigan is committed to offering a high-quality benefits package to support faculty, staff and their families. Learn more at


  • The University of Michigan continues to be recognized nationally in the U.S. News & World Report’s annual rankings of the nation's best graduate schools for 2019. Among the programs ranked each year in America’s Best Graduate Schools — business, education, engineering, law, medicine and nursing — U-M maintained top-20 rankings in all six categories.

  • The University of Michigan is ranked No. 4 on Kiplinger’s 2018 list of 100 Best Values in Public Colleges, moving up one spot from last year.

  • The University of Michigan is ranked No. 2 public university in the United States and 27th overall in a survey announced 09/27/2017 by The Wall Street Journal and Times Higher Education.

  • The University of Michigan maintained its ranking as the No. 4 public university in U.S. News & World Report's 2018 annual list of the nation's best undergraduate colleges and universities.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID


Working Title

Network Architect Intermediate

Job Title

Network Architect Intermediate

Work Location

Ann Arbor CampusAnn Arbor, MI

Full/Part Time




FLSA Status


Organizational Group

Its Comm Dc


ITS Infra Net Dir of Eng

Posting Begin/End Date

4/25/2018 – 5/23/2018


$67,692.00 –$96,800.00

Career Interest

Information Technology

Apply Now at